Atomic Wallet is casting serious shade on a viral story claiming a user got vaporized for 633 Monero (XMR)—roughly $479,000—in a single session. The wallet provider says it has zero record of a support ticket from the user and that the "evidence" floating around doesn't actually confirm the alleged loss.
The whole drama kicked off when an X user, Nicolas van Saberhagen, claimed his Monero balance vanished into the digital ether in real time after he opened the Atomic Wallet app. He alleged the 633 XMR were sent to the same address across multiple transactions, even while the app displayed a banner reassuring users their funds were safe. Those tokens were worth around $479,000 at the time, a loss that would make even the most hardened degen weep.
In response, Atomic Wallet pointed out that more than 20 hours passed since the claim went viral, and they still hadn't received a peep through official channels. The company emphasized that screenshots alone are flimsy proof of a loss, especially given Monero's privacy-by-design protocol, which makes tracking transactions a nightmare. Furthermore, the wallet provider flagged some suspicious behavior, noting the same account later announced a 30 XMR giveaway shortly after reporting the alleged loss—because nothing says "I just lost half a million dollars" like handing out free crypto.
Atomic Wallet's investigation also revealed the account making the claim was recently created and showed irregular follower growth, raising red flags about its authenticity. The company mentioned it has received impersonation reports linked to similar activity. As a noncustodial wallet, Atomic clarified it doesn't control user funds; users hold their assets on-chain under their own private keys. The company remains willing to investigate once the user contacts its support team directly—assuming they ever do.
Meanwhile, the complainant's account alleged the issue was a failure of trusting closed-source software with private keys, stating that the Monero network processed valid transactions without discrimination and the cryptography behind the protocol didn't fail. This incident occurred as Monero's price spiked over 50% in the last seven days before seeing a sell-off, with XMR trading at an average price of $682 at press time.
